Privacy Policy
Privacy Policy
Sahyadri Bio Labs Private Limited (“SB”, “US”, and “our”)
respects the privacy of its users accessing its website/application at
https://thedwave.com (“Sahyadri Biolabs Platform” or “SB Platform”). For the
purposes of this Privacy Policy (Policy) “you”, “your”, “yourself”, “user”
shall mean any natural or legal person who accesses or uses the SB Platform and
in the event that a natural person is representing an entity, reference to such
terms shall include a reference to the entity. SB has adopted this Policy, in
compliance with the provisions of applicable laws, to inform you of what and
whom information SB collects through the SB Platform, how SB collects, how SB
may use it and the steps SB take to protect it. You understand that in the
course of using SB Platform or availing the products and services offered on
the SB platform, SB and its Affiliates, may become privy to the personal
information of the users, including confidential information. However, SB is
strongly committed to protecting your privacy and have taken all necessary and
reasonable measures to protect the confidentiality of your information and its
transmission.
1. User
By visiting SB Platform or by providing your information,
you consent to the collection, use, storage, disclosure and otherwise
processing of your information (including sensitive personal information) on
the Platform in accordance with this Policy. Use of our SB Platform is intended
only to persons who can form a legally binding contract under the Indian
Contract Act, 1872. SB does not advise or knowingly solicit or collect personal
information from children under the age of 18 years. If you have shared any
personal information of children under the age of 18 years, you represent that
you have the authority to do so and permit US to use the information in
accordance with this Policy. If you disclose to US any personal information
relating to other people, you represent that you have the authority to do so
and permit US to use the information in accordance with this Policy.
2. Information and Collection
The “Information” provided by you to SB or collected from
you by SB may consist of “Personal Information” and “Non-Personal Information”.
Personal information: Personal Information for the
purposes of this Privacy Policy shall include, but not be limited to Your user
name, password, name, address, telephone number, e-mail address, date of birth,
gender, information regarding your transactions on the Website including
visiting and purchase history, financial information such as bank account
information or credit card or debit card or other payment instrument details,
Internet protocol address and/or any other Information that you provide during your
registration process etc.
Such Personal Information may be collected by SB
including but not limited to during the course of you availing certain services
offered, registration, online purchase, participating in any online survey or
contest, communicating with SB’s customer service by phone, email or otherwise
or posting user reviews on the items available on the SB Platform etc. You
represent that the Personal Information you provide to US from time to time is
and shall be correct, current and updated and that you have all the rights,
permissions and consents to provide such information. Your providing the data/
information and the SB’s consequent storage, collection, usage, transfer,
access or processing of the same shall not be in violation of any third -party
agreement, laws, judgments, orders or decrees.
Non-Personal Information: SB may also collect information
other than Personal Information from you through the SB Platform when you visit
and / or use the SB Platform. Such information may be stored in server logs.
This Non-Personal Information may include Your geographic location, details of
telecom service provider or internet service provider, the type of browser
used, the operating system of your system, device etc. The duration of your
stay on the SB Platform may also be stored in the session along with the date
and time of your access, Non-Personal Information is collected by SB through
varioUS ways such as through the use of cookies.
3. Usage of Information
SB does not disclose, transfer, trade, rent or sell your
Personal Information in any manner, except as specified herein or if you
express your consent towards the same. Information provided by you is used only
to facilitate your use and transaction on SB platform, to respond concerns, inquiries
or address your requests for information about the product or services SB
offer, provide you with information about SB’s services/products and send you
information, materials and offers from SB, send you surveys and marketing
communications that SB believes may be of interest to you, conduct internal
reviews and data, comply with legal requirements and disclosures provided under
the laws of India. Your Information will be kept confidential to the maximum
possible extent and in accordance with the applicable laws and provisions set
out herein.
4. Disclosure of Information
In case you visit Links to third party sites
SB Platform may provide third party information and links
to other websites that are not affiliates of or operated or controlled by SB
including but not limited to payment gateways. SB shall not be responsible for
any kind of transmission, whatsoever, received by you from any third party
website and accordingly does not make any representations concerning the
privacy practices or other policies of such third party websites. Under no
circumstances shall the SB be deemed to control or guarantee the accuracy,
integrity, or quality of the information, data, text, software, sound,
photographs, graphics, videos, cookies, messages or other materials available
on such websites. Any user Information provided by you to such third party
websites shall be governed in accordance with the privacy policies of such
websites and it is advised that you review the privacy policy of such websites
prior to using such websites.
Disclosure by SB
SB may disclose your Personal Information when required
to do so by law or regulation, or under any legal obligation or order under law
or in response to a request from a law enforcement or governmental agency or
judicial, quasi-judicial or any other statutory or constitutional authority or
to establish or exercise our legal rights or defend against legal claims. SB
will retain your Personal and Sensitive Information only as long as it is
reasonably required or otherwise permitted or required by applicable law or
regulatory requirements.
5. Security of Information
SB keeps and stores your Personal and Sensitive
information safe and secure, up-to-date, accurate in the best possible manner
and on best effort basis as it may be necessary for the purpose for which it
was collected. SB values the importance you attach to your Personal and
Sensitive Information and therefore, SB has taken all reasonable measures and
precautions to keep such information safe and secure and to prevent any
unauthorized access to or misuse of the same. You hereby accept the inherent
security implications of providing privacy to your Information shared with SB
and you will not hold SB responsible for any breach of security or the
disclosure of Information unless SB has been grossly and wilfully negligent in
maintain the privacy of your information. Notwithstanding anything contained in
this Policy, SB shall not be liable to any user for any loss, damage whether
direct or indirect, consequential or incidental) or harm caused to the user due
to the unauthorized access or misuse of the Personal Information by any third
party or such loss, damage or misuse is attributable to a Force Majeure Event
which is beyond the control of SB.
6. Consent and Withdrawal
You consent to US to contact you through SMS, call or
e-mail for the purposes specified in this Policy. You have an option to
withdraw your consent if you wish that you have already provided by writing to
the Grievance Officer at the contact information provided hereunder. Please
note that withdrawal of consent will not be retroactive and will be
prospective. In the event you withdraw such consent given to US under this
Policy, SB reserves the right to restrict or deny the provision of our services
for which SB consider such information to be necessary. Further You can review,
modify, add, correct or update your Personal Information on a regular basis.
When you update information, SB may keep a copy of the prior version for its
records. However, SB is not responsible for the authenticity or accuracy of the
Personal Information provided by you. You agree and acknowledge that certain
data or information cannot be corrected or deleted or is prohibited to be
deleted as required under any applicable law, law enforcement requests or under
any judicial proceedings. In respect to such data or information, the
aforementioned rights will not be available.
7. Amendment
This Privacy Policy may be amended / updated from time to
time. Upon amending / updating the Privacy Policy, SB will accordingly amend
the date above. SB suggests that you regularly check this Privacy Policy to
apprise yourself of any updates. Your continued use of Website or provision of
data or information thereafter will imply your unconditional acceptance of such
updates to this Privacy Policy.
8. Grievance
If you do not wish to receive any kind of communications
from SB or have any grievances to share, please report to contact@thedwave.com.
